As part of our commitment to provide you with better and more efficient gaming platform, we are pleased to inform you that we are upgrading our system.
Please come back again shortly. Our email is support@lucky8bet.com if you need to contact us. Thank you!


PRIVACY


Lucky8 is committed to preserving the privacy of all visitors to www.lucky8bet.com. Your privacy is of paramount importance to Lucky8 and we have taken every step to ensure your confidentiality and have built in numerous security safeguards to protect your personal details. At Lucky8 we want to ensure that all of our members can enjoy playing on the site safely.

Whilst using the Lucky8 site, you are agreeing to the terms of this Privacy Policy. We reserve the right to amend the policy and should any changes be necessary – all users will receive online notification on the site.


Information Collected and Purpose


You may be asked to provide personal information about yourself. This will include your name, contact details, bank details and your credit/debit card information.Lucky8 is committed to responsible gambling therefore your usage of the site could be monitored i.e. your use of the service, emails, letters or other communications which you send to Lucky8. We will also monitor bets that you have placed and financial transactions that you have made as appropriate.

Any phone calls to and from Lucky8 customer service may by recorded for security purposes.

Lucky8 is governed by the UK Gambling Commission, therefore it may become necessary to share your details with relevant authorities should we be required to do so. Lucky8, our affiliates or third parties providing services on our behalf may access user’s personal information for the following reasons:
- Account opening process
- Building up personal profiles
- Verification of identity and credit search
- To confirm financial transactions
- Analyze users credit and risk
- Research, statistical analysis and data analysis
- Marketing and administrative purpose
- To comply with license and regulatory requirements


Information Disclosure and Storage


All information obtained from users of the Lucky8 site will be disclosed (with your consent) to other affiliated or subsidiary companies, business partners or suppliers that are engaged to process such information on our behalf.

Unless required by law or other regulatory authority, we will not otherwise share, sell or distribute any of the information you provide without your consent.

Lucky8 may contact you through the information you have provided for our service reviews and for notification of important changes or developments by post, telephone, fax or email. Also, we may use your contact information for the purposes of providing news, promotions or other marketing offers from our group. If for any reason you change your mind and withdraw your consent in the future, please follow the instructions below to contact us.

Lucky8 have taken all reasonable steps and have put processes in place to ensure users information is kept secure at all times.


Cookies


Lucky8 may use cookies as a means of collecting information from web servers for the above mentioned reasons. Unless users have opted out when disclosing their details to us, Lucky8’s system will issue cookies to your computer when you log on to the site. While users continue to use our site and register, you will be agreeing to the use of cookies.

Cookies are used to track user’s preferences on the internet and to assist functionality of the site. It contains information that is transferred to your computer and it may become easier for you to log on and use the site during future visits. It may improve our site and help us to deliver a better service for users. We may also use cookies for analytical purposes in order to improve users experience and to identify where customers have encountered technical problems on the site.

If you decide not to use cookies or choose not to use cookies already stored on your computer, you may follow the instructions for deleting and rejecting cookies in the future. If you would like more information about Cookies, please visit www.allaboutcookies.org. Please note that if you delete our cookies or reject our future cookies, this may inhibit your use of the site and it may also affect your access to certain areas or features of the website.


Accessing and Updating


In order to keep all data up-to-date - please ensure that all information provided is as accurate as possible. You may update or change your details and privacy settings in accordance with your rights at any time. Lucky8 is entitled by law to charge a fee in order to meet our costs in providing you with details of any information that Lucky8 hold about you. If you wish to do so, please follow the instructions below for contacting Lucky8 in this regard.


Confidentiality


Lucky8 has gone to every effort to protect the identity and the preferences of every user of the site. We will never knowingly allow access to this information to any unauthorised person or persons outside Lucky8 other than the users previously identified in this Privacy Policy.

Users should also be vigilant and try to ensure that they keep their personal details secure at all times.

Lucky8 may include confidential or sensitive information which is not for use in the public domain. All users who visit the site or use our service must not disclose this type of information to any third party or parties without our knowledge or consent.


Changes to Privacy Policy


Any further changes or amendments to this policy will be posted on the website (as appropriate) and such changes will apply to users with immediate effect from the date of notification.